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Terms of Use

Last Updated: April 14, 2025

1. Introduction

Welcome to ScaleHub Kenya. These Terms of Use govern your use of our website (scalehubkenya.com) and the services we offer, including our business scaling bootcamp programs. By accessing our website or using our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

These Terms of Use constitute a legally binding agreement between you and ScaleHub Kenya. Please read them carefully.

2. Definitions

In these Terms of Use:

  • "We," "our," or "us" refers to ScaleHub Kenya, a business registered in Kenya.
  • "Website" refers to scalehubkenya.com and all its associated pages.
  • "Services" refers to our business scaling bootcamp programs, mentorship, and other services offered through our website or in person.
  • "You" or "your" refers to the individual or entity accessing our website or using our services.
  • "Content" refers to all information, text, images, data, links, software, or other material accessible through our website or services.

3. Eligibility

To use our website and services, you must be at least 18 years old and capable of forming a legally binding contract. If you are accessing our website or using our services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms of Use.

4. Website Access and Use

4.1 License to Access

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal or internal business purposes, subject to these Terms of Use.

4.2 Prohibited Uses

You agree not to:

  • Use our website in any way that violates any applicable law or regulation
  • Use our website to transmit or send unsolicited commercial communications
  • Use our website to impersonate or attempt to impersonate ScaleHub Kenya, our employees, or other users
  • Interfere with or disrupt the functionality of our website or servers
  • Collect or harvest any information from our website, including user information
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without our express written permission
  • Use any robot, spider, or other automatic device to access our website
  • Introduce any viruses, trojan horses, worms, or other material that is malicious or technologically harmful

4.3 Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

5. Intellectual Property Rights

5.1 Our Intellectual Property

Our website and its entire content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by ScaleHub Kenya, our licensors, or other providers of such material and are protected by Kenyan and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5.2 Limited License

You may access, view, download, and print content from our website for your personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and other proprietary notices contained in the materials.

5.3 Restrictions

You must not:

  • Modify copies of any materials from our website
  • Use any illustrations, photographs, videos, or audio sequences or any graphics separately from the accompanying text
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our website
  • Access or use for any commercial purposes any part of our website or any services or materials available through our website

5.4 Trademarks

The ScaleHub Kenya name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ScaleHub Kenya or our affiliates. You must not use such marks without our prior written permission.

6. User Content

6.1 User Contributions

Our website may contain features that allow users to post, submit, publish, display, or transmit content or materials (collectively, "User Content"). All User Content must comply with the Content Standards set out in these Terms of Use.

6.2 License to User Content

By posting User Content on or through our website, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content on and through our website for the purpose of providing and promoting our services.

6.3 Representations and Warranties

You represent and warrant that:

  • You own or control all rights in and to the User Content you post or you have the right to grant the license granted above
  • All of your User Content complies with these Terms of Use
  • Your User Content does not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights

6.4 Content Standards

User Content must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property rights
  • Violate the legal rights of others or contain any material that could give rise to civil or criminal liability under applicable laws
  • Be likely to deceive any person
  • Promote any illegal activity or advocate, promote, or assist any unlawful act
  • Impersonate any person or misrepresent your identity or affiliation with any person or organization
  • Involve commercial activities or sales without our prior written consent

6.5 Monitoring and Enforcement

We have the right, but not the obligation, to:

  • Remove or refuse to post any User Content for any reason
  • Take any action with respect to User Content that we deem necessary or appropriate
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights
  • Take appropriate legal action for any illegal or unauthorized use of our website
  • Terminate or suspend your access to all or part of our website for any violation of these Terms of Use

7. Payment Terms

7.1 Fees

Participation in our bootcamp programs and certain other services may require payment of fees. All fees are quoted in Kenyan Shillings (KES) and are subject to change. We will provide notice of any fee changes by posting the new fees on our website or by notifying you directly.

7.2 Payment Methods

We accept various payment methods, which will be specified during the checkout process. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method.

7.3 Refund Policy

Our refund policy for bootcamp programs and other services will be specified at the time of registration. Generally, we offer a partial refund if you cancel at least 14 days before the start of a bootcamp program. No refunds are available after a program has begun, except in extraordinary circumstances at our sole discretion.

8. Bootcamp Participation

8.1 Admission

Admission to our bootcamp programs is subject to our selection process. We reserve the right to accept or reject any application based on our evaluation criteria, which may include the applicant's business stage, growth potential, and alignment with our program objectives.

8.2 Participant Obligations

If you are accepted into a bootcamp program, you agree to:

  • Attend all scheduled sessions and activities
  • Actively participate and engage in the program
  • Respect the confidentiality of other participants' business information
  • Comply with all program rules and guidelines
  • Provide accurate information about your business

8.3 Program Changes

We reserve the right to modify, reschedule, or cancel bootcamp programs or specific sessions due to unforeseen circumstances, low enrollment, or other reasons. In case of cancellation, participants will be offered a refund or the option to transfer to another program.

9. Disclaimer of Warranties

Your use of our website and services is at your sole risk. Our website and services are provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranty that:

  • Our website or services will meet your requirements
  • Our website or services will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of our website or services will be accurate or reliable
  • The quality of any products, services, information, or other material purchased or obtained through our website will meet your expectations

10. Limitation of Liability

To the fullest extent permitted by law, in no event shall ScaleHub Kenya, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, our website, services, or any content on our website, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

11. Indemnification

You agree to defend, indemnify, and hold harmless ScaleHub Kenya, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of our website or services.

12. Governing Law and Jurisdiction

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Kenya.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or our website shall be instituted exclusively in the courts of Kenya, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country.

13. Changes to Terms of Use

We may revise and update these Terms of Use from time to time at our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of our website thereafter.

Your continued use of our website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

14. Termination

We may terminate or suspend your access to all or part of our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Use.

Upon termination, your right to use our website will immediately cease. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Entire Agreement

These Terms of Use, our Privacy Policy, and Cookie Policy constitute the sole and entire agreement between you and ScaleHub Kenya with respect to our website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to our website.

16. Contact Information

If you have any questions or comments about these Terms of Use, please contact us at:

ScaleHub Kenya
African Re Centre, Hospital Rd
Upper Hill, Nairobi
Kenya

Email: [email protected]
Phone: +254204967000